koko88 Terms of Use

We at koko88 set out our terms of use to ensure our players understand the conditions under which they access our platform. Our terms cover account registration, deposits and withdrawals, bonus eligibility, dispute resolution, and jurisdiction restrictions. By accessing koko88, our players agree to these terms and our privacy policy.

Our terms are designed to protect both our players and our platform. We require identity verification before withdrawals, we enforce age and jurisdiction restrictions, and we reserve the right to suspend accounts that breach our policies. Our players can review our full terms before they register, and our support team can answer questions about specific clauses.

This page outlines our core terms. Our players should read this document carefully before they create an account on koko88.

Account Registration and Eligibility on koko88

When our players register on koko88, we require accurate personal information, a valid email address, and a secure password. Our players must be of legal age in their jurisdiction to use our platform. We do not knowingly accept registrations from players in jurisdictions where online gaming is prohibited.

Our players are responsible for maintaining the confidentiality of their account credentials. We are not liable for unauthorised access if our players share their password or fail to log out from shared devices. Our players should contact our support team immediately if they suspect unauthorised account activity.

We reserve the right to suspend or terminate accounts that violate our terms, including accounts used for fraud, money laundering, or other illegal activity. Our players in Jakarta, Surabaya, Bandung, Medan, and Semarang are subject to the same account policies and verification requirements.

Account verification

We require government-issued ID and proof of address before our players can withdraw funds from koko88.

Password security

Our players must create a strong password and keep it confidential. We recommend changing passwords regularly.

Account suspension

We may suspend accounts that breach our terms, including accounts used for fraud or in prohibited jurisdictions.

Jurisdiction compliance

Our services are available only where local law permits. Our players are responsible for verifying compliance with their jurisdiction's law.

Deposits, Withdrawals, and Payment Methods on koko88

We accept deposits through eight local payment methods: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. Our players can deposit funds at any time, and we credit deposits to their account immediately after verification. Our players are responsible for any fees charged by their bank or payment provider.

Our withdrawal process requires account verification. Our players must submit valid identity documents and proof of address before we process their first withdrawal. We process withdrawal requests subject to our standard verification windows. Our players receive confirmation when their withdrawal is initiated, and funds are transferred to their registered payment account.

We do not charge fees for deposits or withdrawals on koko88. Our players pay only the standard fees set by their bank or payment provider. We reserve the right to refuse deposits or withdrawals that we suspect are connected to fraud or money laundering.

Our payment terms are straightforward: we process deposits immediately, we verify withdrawals carefully, and we charge no additional fees beyond what our players' banks require.

Bonus Terms and Dispute Resolution on koko88

We offer promotional bonuses to our players from time to time. Our bonus terms are published before each promotion, and our players must meet specific conditions to claim or withdraw bonus funds. We reserve the right to modify or cancel bonuses at any time, and we may forfeit bonus funds if our players breach our terms.

Our players can dispute transactions, account balances, or bonus eligibility by contacting our support team. We investigate disputes within our standard response windows and provide written resolution. Our players who are unsatisfied with our resolution can escalate their dispute through our formal complaint process.

1. Bonus eligibility

   Our players must meet our bonus terms before they can claim or withdraw promotional funds on koko88.

2. Dispute notification

   Our players must notify our support team of disputes within 30 days of the transaction or event in question.

3. Investigation and resolution

   We investigate disputes and provide written resolution within our standard response windows.

4. Escalation

   Our players unsatisfied with our resolution can escalate their dispute through our formal complaint process.

Jurisdiction and Service Availability on koko88

Our services are available only where local law permits. We do not offer our services in jurisdictions where online gaming is prohibited. Our players are responsible for verifying that their access to koko88 and use of our platform comply with their own jurisdiction's law.

We operate under jurisdiction-restricted access principles. Our players in supported regions can access our full platform—slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), and sportsbook coverage (Liga 1, Piala AFF, MotoGP). Our players in unsupported regions will find our services unavailable.

We reserve the right to modify our service area, suspend access to specific regions, or terminate accounts in jurisdictions where we determine our operations are no longer compliant with local law. Our players should check our terms regularly for updates to our jurisdiction policy.